FAQs - Restoration 1 of Morris County

To protect your safety, call 911 once a fire occurs. When the fire is extinguished, you can call an expert to have them assess the damage. Contact us so we can evaluate the building and begin the first step of restoration.

The cleanup process will always vary depending on the severity of the damage. Most properties take anywhere from a few hours to a few weeks to complete. Factors that influence the timeframe include the size of the property and the number of furnishings inside. We’ll give you an estimate on the timeframe after evaluating the extent of the damage.

We suggest leaving the inspection to one of our professionals. There’s a possibility of inhaling the hazardous chemicals left behind by the flames. The structural integrity of the home may also be affected.

It’s important to avoid cleaning the interior yourself due to harmful chemicals from the fire. We use professional equipment and gear to protect ourselves.

We’ll attempt to salvage as many items as possible, but there may be some belongings that can’t be restored and will have to be discarded.

Some of the top safety concerns include inhaling hazardous chemicals and becoming injured due to the structural integrity of the building.

The amount of items that can be saved depends on the severity of the fire. Our professionals will remove as many items as possible and return them to you. 

Our process includes maintaining an inventory with details of non-restorable items and writing down the condition of each one. If it can’t be salvaged, we’ll take notes and inform you of how we disposed of it.

We encourage you to inform us of valuable or sentimental items in the home to ensure we can make them our top priority. We’ll handle the items with care and give them the attention they require.

Contact your insurance company to determine what your policy covers and how billing works. There may be specific details or instructions you need to be aware of when filing a claim.

Each case differs. It’s necessary to determine how the claim can affect your premiums. Talk to your insurance company to learn how they handle claims on the policy.

We’re happy to answer any questions your insurance adjuster has about our services.

We’re trained to identify any harmful or dangerous chemicals present in the building as we examine your property. If we think the condition of your home is beyond our expertise, we’ll contact a professional to assist with the process.

We can offer upgrades on top of the restoration service to ensure you’re satisfied with the work. However, if you want specific additions, you may need to work with a professional contractor.

Water damage can cause serious problems throughout your entire home. The excess moisture can cause mold and mildew to grow. This fungus growth can contribute to health problems, including allergies, skin infections and diseases. It can even weaken and compromise the structure of a building. Water damage can warp wooden floors and ruin ceilings, while also causing problems with metal and cement materials. 

While there are various levels of water damage, all require special kinds of treatment to ensure that your home or business is restored to a safe, healthy state. 

Water damage restoration must be conducted with care, using specific procedures and safeguards. A restoration company will bring in heavy-duty equipment that can mitigate the effects of excess water and dry things out thoroughly. This process may also involve removing damaged parts of the structure. Because some damage is hidden, rely on professionals to get the job done right.

After the initial assessment, Restoration 1 will use the following steps to repair and control the water damage: 

Step 1: Dry out the affected areas with large fans, wet vacuums, and pumps. All moist surfaces and carpets will be targeted. 

Step 2: Pull up the carpet and padding that cannot be saved. While the team members at Restoration 1 do their best to salvage what they can, some parts of your home may need to be removed. 

Step 3: Restore personal belongings. Restoration 1 will work to put all of your books, art, furniture, and other items back in their original places. 

Step 4: Clean and dehumidify. To prevent the growth of mold, we will professionally sanitize and dry everything in the home or business. 

Throughout each step of the process, at Restoration 1 we make protecting your home and keeping your family safe our number one priority. 

Prices can vary depending on the severity of the damage and the amount of work involved in the restoration process. 

Floods and water damage can be caused by a variety of problems. Some of the most common include: 

• Leaking dishwashers, washing machines, and pipes 
• Excess amounts of rain and drainage problems 
• Clogged sinks or toilets that overflow 
• Hidden moisture beneath your floors or in your walls 
• Cracked pipes due to severe weather or faulty plumbing 

Absolutely – and more often than not, you won’t notice that water damage is occurring until the need for repairs has become very obvious! Signs of hidden water damage can be as subtle as an unpleasant odor, or slight staining on the walls and ceilings. You may also notice peeling paint, warped floors, or mold growth in the nooks and crannies of your home or business. 

At the first signs of water damage, you should attempt to air out the property as much as possible. Turn on fans, open windows, and blast the AC if you have to. Hang up your rugs and cushions in a safe, dry location, then collect loose items that are at risk. Mop up as much standing water as you can, and try to keep the moisture from spreading. 

As soon as you’ve made the situation somewhat stable, call in an experienced restoration service like Restoration 1. Our highly-trained technicians will bring advanced, heavy-duty equipment to start on your professional water damage treatment right away! 

First things first: Research companies that are certified, licensed, and insured. It’s also smart to go with a company that can respond immediately to your water damage emergency – one that can also offer a 100-percent satisfaction guarantee! Call Restoration 1 so that our trained professionals can give you the prompt, effective service you need. 

First, you should review your insurance policy to see if it covers water damage at all. For example, some policies may cover floods but not mold remediation, while others only handle sewer or drain backups. Find out what your policy covers specifically, so that you understand the terms before speaking with an agent. Because Restoration 1 has experience with all insurance companies, our team can help you navigate the sometimes complex claims process. 

Second, make a detailed list of what has been damaged. You should write everything down, from the flooring to the bookshelf that wasn’t salvageable, and so on. You should also keep your receipts and other forms of evidence (including photos) that support your damage claims. 

Finally, when you file the claim, it will probably take your company a few days to get back to you. In the meantime, do not begin any permanent repairs to your home. You’ll want to wait for permission to do so before spending money on the restoration process. 

Although the best way to remove standing water is to call in a professional service like Restoration 1 to use heavy-duty equipment, you can attempt to remove some of the water on your own. Use buckets or a water pump to drain the area, then mop up the excess water on the floor.

Mildew has a very dark gray appearance and is flat. Mold typically has either a green or gray color. Mold is a serious issue and should be removed by a professional, but mildew can easily be eliminated with household cleaning products.

Mold has a raised surface, unlike mildew, and is dark gray or green. Mold is typically found in areas of high moisture or humidity. 

Mold has a raised surface, unlike mildew, and is dark gray or green. Mold is typically found in areas of high moisture or humidity. 

Mold can begin to spread after 24 hours and will continue to grow in the following weeks.

We suggest hiring an expert to remove mold due to the professional equipment required. Experts will also be able to determine if mold is hiding in the walls or under floors.

It can take a few days to several weeks to remove mold, depending on how much is present on the property. 

Mold remediation involves removing mold and sanitizing the affected area. Moisture that’s present can be an indication where mold may be growing. Preventing the mold from returning is also included in the services.

Professional equipment is used to detect mold growth. To confirm where mold is present, it may be necessary to rip out the floor and walls.

Health issues linked to mold include coughing, sneezing, irritation of the eyes and skin, and nasal congestion. Many of the symptoms are similar to allergies.